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Service Satisfaction Survey - Please Select One per Question (Please call us ASAP at 613-272-2581 if you have any unresolved issues).
* 1. My boat or engine repair was completed when promised.

 
* 2. I felt the invoice amount reflected good value for the work performed. (1_completely disagree - 5_completely agree)

 
* 3. When I talked to the service staff (in person, phone, or email) I was treated professionally, in a friendly manner, and my issues were addressed promptly. (1_completely disagree - 5_completely agree)

 
* 4. My boat was as or more clean than when I dropped it off. (1_completely disagree - 5_completely agree)

 
* 5. I am satisfied with my service experience, would bring my boat back to Len's Cove in the future for my servicing needs, and would recommend your services to friends. (1_completely disagree - 5_completely agree)

 
6. Comments (include your email address if you would like a response or an issue resolved).

 
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Instructions

This survey is completely anonymous and provides us with very valuable information. More than any other department at Len's Cove, our Service Shop is crucial to exceeding your expectations and our mission is to make your experince a pleasant one.

  1. Please select one answer per question.
  2. On the scale of 1-5, 1 indicates "completely disagree", 5 indicates "completely agree".
  3. Feel free to add comments into the anonymous test box at the bottom of the page. They can be positive re-inforcements, critiques of our offerings, or suggestions for improvements. Please give us as much information as you feel comfortable with.
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1 Water Street, Portland, Ontario, K0G 1V0
Phone: (613)272-2581, Fax: (613)272-3445 mail@lenscove.com
GPS Position: 44 41.949N 76 11.679W